Effective date: November 1, 2026
TermiteTreatmentPalmBay.com is a referral service and does no pest control work. This policy covers the information gathered when you browse the site or call the referral line, who receives it and what choices you have, and it sets out the main terms for using the site.
Information We Collect
Calls to the referral line are logged by a call-tracking service, which notes your phone number, the call's time and length, and your ZIP area; the call may be recorded. An email to the site is stored just until it has been answered.
Visiting the site produces standard server logs kept by the web host. They can show your IP address, browser and device type, which pages were requested and at what time. The host uses them to deliver pages and keep the site secure.
How We Use Information
Call details serve one purpose: linking you to an independent provider that works in your area. Whoever picks up gets your phone number and ZIP area in order to talk through a termite inspection and possible treatment.
Server logs help run the site, find faults and stop abuse, and call records confirm the line is working for Palm Bay callers. Personal information is not sold to anyone.
Cookies and Analytics
Cookies, analytics, ad pixels and similar tracking tools are not used on this site. Nothing is placed on your device to recognize you, remember preferences or log the pages you view.
Should that change, this page will first be updated to list each tool and why it is used. Blocking cookies in your browser will never stop the pages or call button from working.
Call Tracking and Call-Backs
Calls placed to the number on this site are routed, and possibly recorded, by a call-tracking service before reaching an independent provider. Your number and ZIP area go along to that provider. Calls are connected 7 a.m. to 1 a.m. Eastern Time (8 a.m. to 2 a.m. during daylight saving time).
When the line is closed, the call button may switch to a request form. Details typed into it go to LeadSmart, the lead partner behind the form, and then to an independent local provider; LeadSmart’s consent wording and privacy terms cover them.
Data Sharing and Disclosure
Nobody buys, rents or swaps personal information from this site. It travels only along the routes already listed: to the call-tracking service, to the provider handling your call, and to LeadSmart when the request form is used.
Disclosure can also happen if a law demands it, if someone's safety or rights need protecting, or if ownership of the site changes. Even then, only what is lawful and needed is released.
Terms of Using This Site
Information and referrals are all this site offers; it carries out no pest control work, and providers operate as separate businesses. All contractors are independent and this site does not warrant or guarantee any work performed.
No commitment is made that a provider will be available, on time or at a set cost. To the extent the law permits, the site accepts no liability for losses tied to its use or to a provider's work.
Data Retention and Security
Reasonable safeguards protect information against unauthorized access, loss or misuse. Logs and call records are deleted once running the service and meeting the law no longer require them.
Online storage and transmission always carry some risk. The call-tracking service, LeadSmart and each provider keep separate records, each under its own rules. Send any data concern to the contact below.
User Rights
You may ask what personal information the site has on you, receive a copy, and have it fixed or removed. You may also restrict the purposes it is used for at any time.
Send requests to [email protected]; a reply follows within a reasonable time.
Children's Privacy
The site and referral line are meant for adults, and personal information is not knowingly collected from children under 13. Should you believe a child has sent details, ask for them to be removed.
Anything traced to a child under 13 is erased from the site's records once it comes to light.
Changes to This Policy
Changes in how the site works or in the law may lead to a revised policy. Every revision appears on this page under a fresh effective date, so the current version is always easy to identify.
Look back at this page from time to time; continuing to use the site after a revision counts as accepting it. Florida law governs these terms.